Since that time, Mirai variants have been linked to large denial of service attacks on banks and other targets, leveraging global populations of Internet connected and unpatched IoT endpoints. In that incident, more than 100,000 digital video recorders, webcams and other devices were compromised by a malicious program, then enlisted to launch crippling denial of service attacks against individuals and companies. Malware like the Mirai botnet demonstrated the risk posed by large populations of vulnerable or unpatched and connected devices. Both research and recent events indicate that un-patched and unsupported, Internet connected products are targets of opportunity for malicious actors. Feeling abused,” wrote the Twitter user in a post that captured the sentiments of many customers.īut Sonos users have more to worry about than Spotify playlists cut short. Now I’ll be warning everyone to buy anything but. “I’ve been showing off my Sonos system to everyone who visits. “Without new software updates, access to services and overall functionality of your sound system will eventually be disrupted, particularly as partners evolve their technology,” the company said.Ĭustomers turned to social media to express their anger over the decision. The products were released between 20, with some sold as recently as 2015. That includes security patches needed to address exploitable holes in software that runs the home audio devices. In a blog post this week, Sonos announced that its original Zone Players, Connect, and Connect:Amp, first-generation Play:5, CR200, and Bridge products will no longer receive software updates or new features. Now they want to cripple my WHOLE Sonos ecosystem and obsolete the rest of my devices!ĭo they really think a few years later I will now buy a whole new £3000+ system from them again?Ībsolutely NOT! Never again! #boycottSonos /wX7DCd0fsX- Mats B. In this instance, Sonos could offer to unlock such a device for a fee, perhaps even charged to the original owner within a particular window.I've been "investing" in since 2007. On the other hand, it seems as if the kill switch issue could be addressed in other ways, perhaps by tracking serial numbers that showed up networks. On one hand, Sonos doesn't require the destruction of these devices if you or someone else intends to continue using them. Others say that this is an anti-environmental move that destroys functional devices. Sonos notes that, unlike many trade-up programs, it extends indefinitely and thus the bricking is necessary to prevent people from taking advantage of the trade-up and then, say, reselling the device to someone else who does the same. The last option requires putting the original device into a controversial irrevocable Recycle mode that bricks the device. They can recycle them locally or send them to Sonos to be so disposed, Or they can apply them toward a discount for a new Sonos device. They can sell them on, say, eBay to someone for whom that scenario works. They can continue using them for as long as they support their owners desired functionality. Users of these early ZonePlayers have a few alternatives. The exception for those reaching the end-of-life designation is the original Play:5 launched in 2009. But, in May, the end of the line will come for some of the company's first products, most of which are bridge products designed to connect what was Sonos' original proprietary network to audio gear the company didn't make speakers in its early days. There's little precedent for the company as few smart device companies have been around for 20 years, much fewer ones focusing on devices in the home. Eventually, they can't run the latest, or any, version of key apps and are relegated to the (physical) recycle bin.īut Sonos straddles the worlds of smart devices and home audio the latter is a space where speakers can continue high-quality audio reproduction for decades. Recent models stay current for a few revisions of the OS until they no longer support major upgrades and ultimately lesser updates for bug fixes. We take this for granted in the fast-moving world of smartphones with their annual operating system upgrade cycles. But the digital world eventually exceeds their grasp and they fall behind. Processors and memory chips provide the brains to smart products.
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